Question 1

What is CommLoop 365?

Accepted Answer

CommLoop 365 is an automated AI phone receptionist built specifically for trade businesses. It answers every inbound call 24/7, asks the right questions for your trade, books appointments, escalates emergencies to your mobile, and sends you a full call summary by SMS and email — so you can focus on the job at hand.

Question 2

Which trades does CommLoop 365 work for?

Accepted Answer

CommLoop 365 works for any trade business — plumbers, electricians, HVAC technicians, roofers, landscapers, general contractors, and more. The AI is configured with your specific trade's terminology, common issues, and emergency keywords.

Question 3

How does emergency call escalation work?

Accepted Answer

The AI listens for emergency keywords specific to your trade (e.g., burst pipe, flooding, gas smell, no heat in winter, sparking panel). When detected, it immediately stops the standard script and forwards the call directly to your mobile phone — even at 2am. You can also set a backup number.

Question 4

How much does CommLoop 365 cost?

Accepted Answer

CommLoop 365 offers three plans: Starter at $197/month (up to 200 calls), Growth at $297/month (up to 500 calls), and Enterprise at $497/month (unlimited calls). Annual billing saves 20%. All plans include a 30-day money-back guarantee.

Question 5

Does CommLoop 365 book appointments automatically?

Accepted Answer

Yes. CommLoop 365 integrates with your calendar (Google Calendar or Outlook). The AI checks your real-time availability and books jobs directly. Customers receive an instant SMS confirmation with the appointment details.

Question 6

How long does setup take?

Accepted Answer

Most trade businesses are fully set up and live within 6 hours. The process includes phone number setup (30 min), AI agent configuration (2-4 hours), calendar integration (1-2 hours), and notification setup (15 min).

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